A few months ago I was invited to put together a training that focused on the personal qualities that make a great leader. Here is a short video in which I explain the person-centred & psychology-based thinking that went into that training session. Alongside other things there is a core plea for more women leaders, I really believe they could change the world by focusing on collaboration rather than competition and upon empathy rather than aggression. Another key take-out is the primary role of listening for today’s leaders – and how to do it better!