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The triangle on the left reminds me that when we start out to create a breakthrough we are likely to feel a sense of challenge bordering on the impossible. To overcome that doubt and fear, I include a one page primer for you to download that lists some of the things you need to do to create a breakthrough culture – for that is what it will take. This kind of culture is useful for any project where you have taken on the challenge of accomplishing something that has not been done before.  The download is here:



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As a psychologist, psychotherapist and research practitioner of 40 years, I've had the benefit of the experiences of more than 100,000 people around the world. They've talked about their daily lives, hopes, fears, ambitions and needs. These experiences have helped me to contribute to innovations from Beds in Business and the Fast Track for airlines to television drama and online communities. Specialties:Large groups, facilitation, application of psychological theories to commercial issues